Firefox Not Responding: Problem Overview.Most of the time it will fix Firefox not responding problem but it is not a permanent fix and you can be sure that some of your add-ons creating the problem. When you perform Safe mode, it restarts your Firefox browser without any add-ons. On the top right corner under try safe mode click on the restart with add-ons disabled. Click on Menu Icon (Three horizontal lines on top right corner) then click on “help”, a menu will appear, click on Troubleshoot Information. To fix Mozilla Firefox not responding issue, You need to try safe mode. Let’s know the most common fix that has resolved the issue of many users. Mozilla Firefox not responding is a problem that has faced by many users of Mozilla Firefox at some point in time but it can be easily fixed by the user itself.
It provides features and a lot of functions and keeps updating the software. Firefox is the best alternative for major modern browsers like chrome, safari and Microsoft edge. Also, be aware that some extensions are installed globally (e.g., for all profiles) and you will need to disable those in the Add-ons Manager.Mozilla is an advanced browser that is used by several million people worldwide.
Note: If you are creating a new profile for troubleshooting purposes then do not install any extensions or themes to it.
The last selected profile will then start automatically when you next start Firefox and you will need to start the Profile Manager again to switch profiles. If you decide that you no longer want to see this window, check the 'Don't ask at startup' box the next time it appears. The 'Firefox - Choose User Profile' window will now appear whenever you start Firefox.
On Windows 7 or Vista, press "windows key+R" if you haven't enabled the "Run command" option for the Start menu (details here)
Go to the Windows Start Menu (bottom left button) and then select 'Run'.If Firefox is open, close it completely by choosing "File -> Exit".When the about:profiles page opens then select Create a new profile and then follow the prompts in the on-screen Create Profile Wizard (see also the Create Profile Wizard pictures and instructions below)įor Firefox 51 and earlier and other cases where about:profiles may not be available, please see below and also Profile Manager: Type about:profiles into the Firefox address bar and press the Enter key. To create a new Firefox profile (the following assumes a standard Firefox installation on a standard Windows Operating System): It is suggested that you back up or export bookmarks from your old profile now, as a precaution, before moving on to the following stages. All while still be able to go straight back to your original profile. You can then use your newly created additional profile just as it is, import bookmarks to it immediately or transfer some/all of your original settings over to it. If in any doubt, then please leave alone. You should NOT delete any existing profile unless you are absolutely sure that you will never need it again. This is useful not only for having separate settings for multiple users, but also for troubleshooting (see Note, below). The Firefox Profile Manager allows you to create an additional profile while retaining your original one.